This is a remote position.

Position Title: Director of Fiber Design & Construction (FDC) - Build Execution

Base Salary: $154,111 to $184,118 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
  

• Earning Your Trust: We build trust through clear, honest, human communication.
  

Job Summary

The Director, Fiber Design & Construction Program Execution is responsible for translating Ziply’s fiber strategy into actionable, scalable execution across planning, design, construction, and launch readiness. This leader shapes and drives end-to-end fiber programs—including vendor performance, build sequencing, milestone management, and Go-To-Market readiness—while ensuring Ziply delivers high-quality builds and exceptional customer experiences.

Success in this role requires a working-executive mindset: someone who can set strategic direction, dive into operational details when needed, and build a high-performing, process-driven organization that accelerates execution and elevates Ziply’s reputation for quality and reliability.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Strategic Alignment

· Align program execution with Ziply’s fiber strategy, long-range forecasts, and overall business objectives.

· Translate enterprise-level strategy into clear deliverables, measurable outcomes, and accountable execution plans.

· Provide succinct, data-driven executive communication and program readouts that support rapid decision-making.

· Lead with a hands-on approach—pairing strategic direction with active engagement in operational challenges to accelerate execution.

Planning & Modeling

· Develop & manage build sequencing, prioritization frameworks & deployment readiness models across the footprint.

· Own holistic force-to-load modeling ensuring internal/external teams are aligned to target volumes & timelines.

· Enhance & operationalize CPP modeling tools, improving efficiency, capital allocation & build predictability.

· Mitigate high-cost build scenarios through proactive design alternatives, data insights & cross-functional alignment.

· Provide early build readiness assessments supporting 1,500 plus annual Enterprise, Wholesale, and Commercial orders, targeting a 95% plus on-time delivery objective.

Milestones & Dependencies

· Track & report major milestones across design, permitting, construction & activation stages of the fiber build lifecycle.

· Own the Go-To-Market (GTM) checklist and readiness process, ensuring every build is fully vetted and prepared for launch—including engineering sign-off, construction validation, address and system readiness, activation prep, and cross-functional alignment with sales and marketing.

· Manage & optimize build funnel, ensuring throughput scales with program objectives & revenue-generating demand.

· Identify and accelerate gap-fill work to unlock additional serviceability and market expansion opportunities.

· Coordinate cross-functional dependencies, ensuring engineering & construction can execute efficiently.

Program Development

· Establish E2E MDU program that standardizes intake, design, permitting, construction & activation processes.

· Standardize Greenfield/Brownfield deployment approaches to improve quality, repeatability & operational efficiency.

· Integrate, streamline & evolve vendor engagement models—shifting to turnkey delivery.

· Serve as the enterprise-level performance barometer across ~40 plus vendors and significant annual construction spend, identifying trends, gaps, and opportunities for corrective action.

· Provide E2E program direction across engineering, construction, operations, sales support, and field teams to ensure cohesive, efficient execution.

· Manage build performance across the multi-state turf footprint, applying consistent operating standards while adapting to regional conditions.

Leadership & Executive Engagement

· Lead a high-performing, data-driven team that provides operational & process support across FDC.

· Foster a culture of transparency, collaboration, and continuous improvement—encouraging open communication and sharing of best practices.

· Act as a “working leader,” engaging directly with teams and issues rather than operating through excessive hierarchy.

· Prepare and present program performance summaries to internal and external executives, providing clarity, insight, and recommended actions.

· Build strong relationships across operational teams, enabling alignment & rapid resolution of obstacles.

Other Duties

· Performs other duties as required to support the business and evolving organization.

Required Qualifications:

· Bachelor’s Degree in a relevant field.

· Minimum of seven (7) years of telecom experience, including fiber planning, engineering, permitting, or construction.

· Minimum five (5) years of people leadership experience, including managing teams and driving cross-functional initiatives.

· Strong end-to-end understanding of the fiber build lifecycle and network readiness.

· Knowledge of permitting processes and third-party utility coordination.

· Familiarity with network architecture from core transport to access networks.

· Proven experience leading teams or programs delivering fiber builds.

· Hands-on leader able to balance strategy with day-to-day execution.

Preferred Qualifications:

· Master’s Degree in a related discipline.

Knowledge, Skills, and Abilities:

· Strong analytical, organizational, and problem-solving skills.

· Clear, effective communicator across technical and operational teams.

· Able to manage multiple priorities and work independently with sound judgment.

· High attention to detail and deadline driven.

· Proficient with Microsoft Office and project management tools; engineering/inventory systems a plus.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.