The Opportunity: The Workforce Program Specialist supports Skagit Valley College’s professional/technical programs by coordinating complex program operations with a focus on curriculum management, communications, and external reporting. Reporting to the Associate Dean for Instruction, this position maintains effective academic and operational systems and ensures that workforce programs meet institutional, state, and accreditation requirements.

This role serves as a technical resource to faculty, staff, and administrators. The position also coordinates strategic communications related to workforce programs and supports continuous improvement of systems and processes, especially efforts to streamline operations.

This position will work onsite in the Workforce Education department located at the Mount Vernon Campus.

The position is a 100% full-time, classified position working 40 hours per week, 12 months per year.

The Location: Skagit Valley College is on the traditional and unceded territories of the Coast Salish People’s, especially on Swinomish Indian Tribal Community, Upper Skagit Indian Tribe, Samish Indian Nation, Nooksack Indian Tribe, and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver, BC, SVC is never far from world-class outdoor recreation, urban arts scenes, and local cultural events. SVC serves our local communities with a campus in Mount Vernon, Oak Harbor on Whidbey Island, and centers in Friday Harbor, a Marine Technology Center in Anacortes, and a Brewing Academy in Burlington.

Mission: Skagit Valley College cultivates student learning and achievement; contributes to the educational, personal, and economic success of students; and promotes equitable and thriving communities.

Vision: The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to:

• Equitable student outcomes in access, achievement, and community;
• Our Guiding Principles;
• Decisions based on strategy and evidence;
• The development of our employees;
• A diverse and inclusive college community where everyone belongs.

• An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.
• Support for innovative teaching, learning, and scholarship.
• Exciting opportunities for personal and career growth.
• Diverse cultural and environmental benefits of rural, suburban, and urban lifestyles.
• Friendly, supportive, and diverse work environments.
• Excellent benefits include competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs.

Coordinate advisory committee processes to promote engagement and ensure compliance

• Lead strategic communications by facilitating clear, consistent messaging between committees, departments, and college leadership; serve as a key point of contact for all advisory committees;
• Manage advisory committee processes, including new member recruitment, tracking rosters, meeting scheduling, reviewing agendas, and minutes;
• Manage and oversee training for advisory committee members, including required ethics training;
• Develop, maintain, and distribute resources for department chairs and advisory committee members, including handbooks and guidance materials;
• Manage communication and coordination with faculty chairs related to advisory committees;
• Ensure advisory committee documentation is complete, accurate, and aligned with reporting requirements;
• Coordinate advisory committee activities to ensure compliance with state and workforce program requirements;
• Help lead, plan, and execute events such as the annual industry partner celebration for advisory committee members.

• Coordinate communications to faculty and staff regarding curriculum processes, schedule development timelines, and system updates;
• Develop and coordinate regular communications to students and prospective students using CRM tools (e.g., Salesforce/TargetX); communications will include reminders regarding college resources, registration, graduation, etc., as well as information regarding application and entry processes for capacity-constrained programs;
• Develop and implement communication workflows to improve efficiency and consistency;
• Serve as a point of contact for communications with external stakeholders, including apprenticeship partners, K-12 partners, and State Board support staff;
• Ensure communications are accurate, timely, and aligned with program priorities.

• Maintain and manage systems for tracking professional development plans (PDPs), certification status, and required documentation;
• Coordinate and monitor vocational certification processes for workforce faculty in accordance with WAC and State Board requirements;
• Coordinate onboarding support for new faculty related to certification requirements and provide support to faculty;
• Monitor compliance and follow up to ensure timely completion of certification activities;
• Streamline certification tracking and reporting processes for faculty.

• Support development of new workforce programs by gathering, reviewing, and helping create required documentation; tracking timelines and approval processes; and coordinating submission of program proposals with the State Board for Community and Technical Colleges and accreditors;
• In collaboration with the Academic Affairs office, maintain and monitor SVC’s official inventory of professional/technical programs to ensure accuracy, consistency, and compliance with state and accreditation requirements;
• Coordinate inventory changes, including program additions, revisions, suspensions, and closures to ensure compliance with State Board and accreditation rules;
• Support programmatic and institutional accreditation activities by organizing documentation, monitoring requirements, and ensuring timely submission;
• Facilitate communication of program updates across the college, including coordination with financial aid, advising, enrollment services, marketing, and outreach teams, etc.

• Coordinate the development, revision, and maintenance of curriculum information for professional/technical programs using systems such as ctcLink, Curriculog, and other Modern Campus tools;
• Support alignment between curriculum systems and scheduling processes;
• Provide technical guidance to department chairs and faculty on curriculum and scheduling processes, timelines, and system functionality;
• Maintain program maps, course outlines, and related academic information in accordance with institutional and state requirements, notifying college departments (advising, financial aid, academic affairs, etc.) of changes;
• Edit and update program web pages, information in Career Bridge, ctcLink entries, and catalog content to ensure that curriculum information is accurate, complete, and aligned across systems;
• Run and analyze system queries to validate schedule accuracy and resolve discrepancies;
• Maintain schedule data in ctcLink, ensuring accuracy of course information, prerequisites, and related elements;
• Support and coordinate the development of the annual schedule in collaboration with department chairs, deans, and Academic Affairs as needed;
• Administer the unit’s library of syllabi; collect syllabi from all faculty for all courses every quarter; ensure that syllabi comply with SVC and state guidelines;
• Direct enrollment management processes: build automated enrollment reports; monitor enrollment to assist the deans in decisions to add or cancel sections; update quarterly schedules to reflect program needs and changes.

• Knowledge of regulatory and compliance requirements related to educational programs;
• Knowledge of curriculum development, catalog management, and scheduling processes;
• Strong written and verbal communication skills;
• Strong organizational skills and attention to detail;
• Demonstrated proficiency in streamlining and automating processes;
• Ability to interpret and apply policies, procedures, and regulations;
• Ability to independently coordinate complex processes across multiple systems and stakeholders;
• Ability to develop and manage communications for multiple audiences;
• Ability to manage multiple priorities and meet deadlines;
• Ability to analyze data, identify discrepancies, and resolve issues;
• Ability to exercise independent judgment in coordinating program activities.

Minimum Qualifications

• Associate degree and three (3) years of experience in program coordination, regulatory compliance, or administrative systems; OR five (5) years of experience in program coordination, regulatory compliance, or administrative systems;
• Experience working with complex systems, spreadsheets, and enterprise software (e.g., ERP systems such as ctcLink);
• Experience interpreting and applying policies, procedures, or regulatory requirements.

• Demonstrated experience simplifying, streamlining, and/or automating processes;
• Experience working in higher education, particularly in a community or technical college setting;
• Documented experience supporting regulatory compliance processes;
• Experience developing or managing communications using CRM tools;
• Experience with curriculum management systems (e.g., Curriculog, Acalog) or similar platforms;
• Demonstrated ability to write effectively for multiple audiences, including faculty, students, community partners, regulatory agencies, etc.;
• Experience with Canvas or a similar learning management system (LMS).

Salary and Benefits:

• Salary is based on Range 42, Step A, $3,827 per month with periodic increments to $4,980 per month. Starting salary may be dependent on education, qualifications, and experience. Salary and benefits are subject to change in accordance with legislative mandates and collective bargaining agreements.
• This position is eligible for overtime pay in accordance with the Fair Labor Standards Act and is dependent upon continued grant funding.
• This is a union-represented position subject to a collective bargaining agreement.
• Retirement, medical, and insurance benefits are provided in accordance with state regulations. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.

1. Meet the minimum qualifications and;
2. Submit a complete application to the online recruitment system at www.skagit.eduthat includes the following:
   • The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
   • A current resume; (Attachment: Resume);
   • A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).

• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  
  Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

• In the interest of providing a healthy, safe, and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• This classification is included in the classified staff bargaining unit, represented by the Washington Public Employees Association, WPEA.