The Opportunity: The Open Doors Navigator works as part of a team to provide intentional interventions, advising, and support to students ages 16 to 21, who have disconnected from local school districts or who are not expected to graduate from high school by the age of 21. This position works with local school district partners to support student engagement, enrollment, and completion of educational goals at Skagit Valley College. Open Doors is a high school completion program for eligible individuals who are 16 to 21 years of age and who are deficient in high school credits.

This position will collaborate with college staff, faculty, school district, and community partners to develop and enhance relationships in order to improve persistence and completion rates for High School completion students. The position will maintain an understanding of Basic Education for Adults (BEdA), high school completion, GED, and college program requirements to ensure students have access to all educational opportunities. Work hours are typically Monday through Friday, 8:00 am to 5:00 pm. On occasion, evening and weekend work may be required.

This is an exempt, full-time 12-month position working at the Mount Vernon Campus. This position will work within the BEdA Program unit under the supervision of the Associate Dean of Student Support Programs. This is a contract-funded position and is dependent upon continued funding. This position works onsite at the main campus located in Mount Vernon, Washington.

• Equitable student outcomes in access, achievement, and community;
• Our Guiding Principles;
• Decisions based on strategy and evidence;
• The development of our employees;
• A diverse and inclusive college community where everyone belongs.

• An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.
• Support for innovative teaching, learning, and scholarship.
• Exciting opportunities for personal and career growth.
• Diverse cultural and environmental benefits of rural, suburban and urban lifestyles.
• Friendly, supportive, and diverse work environments.
• Excellent benefits including competitive leave packages and an array of health, dental, vision, and retirement plans to meet your current and future needs.

Student Intake, Advising, and Support

• In collaboration with faculty and other staff, coordinate, facilitate, and evaluate entry and orientation activities for Open Doors students, including (but not limited to): program overview and expectations, program eligibility, testing and placement, educational planning, navigation of strengths and goal setting;
• Manage a student caseload of up to 75 students; report attendance, progress, enrollment, and completion to district partners;
• In English and Spanish, deploy developmentally responsive and culturally competent program intake processes and continuing communication to foster smooth, strengths-based transitions towards high school completion and transition to college certificate or degree programs;
• Evaluate high school and college transcripts to determine remaining high school credits/competencies needed for high school completion. Define and establish a written educational plan and academic success plan for students;
• Assist and guide students, in English and Spanish, with their career and academic plans, including a timely and accurate review and interpretation of academic skills and assessment results to determine appropriate placement in courses. Provide guidance and information related to high school completion options, college degrees, certificates, and courses, policies and procedures, and resources;
• Using a coaching approach, build a positive mentoring relationship with students, in English and Spanish, and work with them in resolving issues that impede their academic success;
• Develop, implement, and coordinate intervention strategies related to the College's Academic Progress Policy by assisting them to make effective decisions toward their career and academic goals;
• Work closely with the Early Alert strategies to support program participants. Work with students and assist them with problem-solving, educational, and day-to-day issues closely, and make referrals to other agencies for information, emergency funds, and community and campus resources as needed;
• Support students with the development of individual funding plans for students ready to transition to college and assist students in applying for Federal Financial Aid, scholarships, and other college funds;
• Other duties as assigned.

• Engage in regular follow-up, contact, and tracking of students, data gathering and analysis, and reporting;
• Maintain accurate and detailed documentation and outcomes records on students using the requisite database programs;
• Track student progress in SVC Customer Relationship Management Databases (CRM) and information systems, Target X, and ctcLink in compliance with college and state procedures;
• Support reporting P223 in accordance with OSPI requirements, including the attendance, weekly check-in, and claiming IAPs;
• Collect and maintain documentation from students and faculty for audit compliance;
• Develop systems and implement procedures to meet students' success and retention goals and program-specific performance objectives and to ensure compliance with grant and program requirements;
• Determine and document student eligibility.

• Work with the program director to plan, organize, and implement program activities;
• Collaborate with internal and external partners to support and transition students from both school districts and community-based programs, including hosting information sessions as needed;
• Identify community programming needs; and provide resources to students;
• Attend community-based organization and school district meetings to stay abreast of resources and build and maintain partnerships;
• Maintain an understanding of HS21+, Open Doors, BEdA, WorkSource, Northwest Career and Technical Academy (NCTA), and school district eligibility and graduation requirements;
• Participate in the department meetings, training, and conferences necessary to meet the duties and responsibilities of the position.

Knowledge and/or understanding of:

• Culture and issues faced by people in poverty;
• Issues related to adult high school student re-engagement;
• Washington State high school graduation requirements;
• College admission, counseling, registration, and financial aid policies and processes;
• Resources available to students from counseling, disability access services, the SVC Foundation, and financial aid;
• Promoting an equitable and ethical campus community in which all feel included and valued;
• Commitment to equity and inclusion;
• Community resources for food, housing, funding, and assessment;
• Educational programs including Basic Skills, developmental education, and professional/technical certificates and degrees;
• Education and career pathways;
• State and federal laws affecting Skagit Valley College;
• Software programs and CRM database applications, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) or similar, and WABERS.

Ability to:

• Interpret and maintain compliance with state and federal regulations;
• Present information to individuals and large groups orally and in writing;
• Maintain positive relationships with students, partner agencies, instructors, department staff, and employees in other units;
• Promote and model appropriate workplace behavior with culturally diverse populations;
• Promote an unbiased, open forum for the safe exchange of ideas and learning opportunities;
• Apply sound judgment to a variety of problems within the workplace;
• Work effectively in adiverse, dynamic, and fast-paced workplace;
• Communicate clearly and effectively in English.

Minimum Qualifications

• Bachelor's degree or equivalent education or higher, in Social Work, Counseling, Education, or related field OR at least two (2) years of experience providing case management, Counseling, or related direct services to at-risk youth or young adults;
• Experience in inaccurately collecting, analyzing, and reporting data to support program goals and reporting requirements;
• Experience working with populations representing diverse backgrounds, life experiences, and abilities;
• Oral and written fluency in Spanish.

• Experience advising students in educational programs;
• Coaching experience in intercollegiate athletics or other relevant coaching or athletics experience, if applicable;
• Proficiency in working with and understanding spreadsheets and databases;
• Demonstrated understanding of the challenges facing the disengaged high school population;
• Established ability to develop positive relationships with a diverse student population;
• Proven track record in developing, deploying, and evaluating student success and persistence strategies.

Salary and Benefits:

• Annual salary rate for this twelve-month, 100% full-time position is $66,000;
• Contracts are written annually for the period of July 1 to June 30. This position will be filled as soon as practical after a candidate is identified and the salary will be pro-rated for the remaining contract period.
• This position is exempt from civil service. This position is eligible for overtime.
• Salary, retirement, medical, and insurance benefits are provided in accordance with state regulations and may be subject to change in accordance with legislative mandates. Additional information on benefits can be found at https://fortress.wa.gov/hca/pebbhealthplan/compare.aspx.

1. Meet the minimum qualifications and;
2. Submit a complete application to the online recruitment system at www.skagit.edu that includes the following:
   • The online application, which includes answers to all supplemental questions and contact information for at least three (3) professional references;
   • A current resume; (Attachment: Resume);
   • A letter of interest addressing the minimum, desired qualifications, and your education and experience as it supports the responsibilities of this position; (Attachment: Cover Letter).

• Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  
  Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

• In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Skagit Valley College to maintain an alcohol and drug-free workplace for our employees and students.
• If hired you will be required to provide proof of identity and documentation of U.S. Citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
• Completion of academic degree(s) will be verified through receipt of official transcripts at the time of hire.