The Port of Anacortes is excited to hire two seasonal, full-time Marina Customer Service Representatives to deliver exceptional, friendly service to our guests and tenants--making every visit to Cap Sante Marina unforgettable! Are you a people person who loves sharing insider tips? In this role, you'll be the go-to expert for visitors, offering recommendations and hidden gems that make Anacortes and the surrounding area so special. Are you ready to love where you work and join a close-knit team? If you're looking for a fun, fast-paced summer job where you can help create amazing experiences for guests, keep reading!

WHY YOU SHOULD JOIN OUR TEAM

This position earns a competitive wage of $23.25 - $25.25/hour based on experience and a $1,000-$3,000 seasonal staff bonus for working 440+ hours this season. Our team also enjoys generous benefits and perks, including a set schedule, paid sick time, holiday premium pay, and an awesome work environment. If this sounds like a great summer opportunity for you, apply today!

ABOUT PORT OF ANACORTES

The Port of Anacortes is a government entity that operates like a business. We develop and manage facilities and services that drive job creation and commerce, making our community a better place to live and work. We work hard to achieve our mission while maintaining a healthy work/life balance-and we have fun doing it! Join a culture everyone wants to be part of.

YOUR DAY AS A MARINA CUSTOMER SERVICE REPRESENTATIVE

You're at the heart of the action in the bustling Cap Sante Marina at the Port's Harbormaster's Office as a Marina Customer Service Representative. Your day is a mix of administrative tasks and guest interaction--opening and closing procedures, cash handling, processing payments, securing customer information, managing reservations, and keeping everything running smoothly in a fast-paced environment.

But the best part? You're the go-to resource for guests! You'll answer questions in person, by phone, email, and even over VHF radio (don't worry--we'll teach you!). You'll share insider tips on the best local restaurants, scenic trails, outdoor adventures, and hidden gems that make Anacortes unforgettable. By educating guests, you also help ensure compliance with marina rules and best practices.

Every day brings something new--helping boaters dock, guiding guests to their next great experience, and making sure everyone feels welcome. If you love connecting with people and creating memorable experiences, this customer service/hospitality role is for you!

WHAT WE NEED FROM YOU

• 18 years old or older
• 1+ years of customer service experience
• Strong computer skills
• Ability to meet the physical demands of this position
• Ability to read and speak English

Are you a team player who can work independently? Do you present yourself professionally? Can you manage your stress and maintain composure in challenging situations? Do you like to focus on the details? Are you a customer service rockstar? Do you have strong communication skills? Are you able to multitask? If so, you may be perfect for this position!

WORK SCHEDULE

Seasonal Marina Customer Service Representatives work five shifts each week between 7:45 am - 6:15 pm, including weekends and holidays.

SEASONAL STAFF BONUS PROGRAM

Seasonal employees who work 440+ hours in the peak season (April-October) will be eligible for a $1,000 end-of-season bonus paid on their last paycheck, a $2,500 tuition stipend paid directly to an accredited college, university, academy, or trade school, or a $3,000 tuition stipend for a maritime-related program paid directly to an accredited college, university, academy, or trade school. More details are available during the interview process.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Seasonal Marina Customer Service Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 98221

Following an offer of employment, the candidate must be able to pass a background check. Any job offer will be contingent on the results of this screening.