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Engineering Services Supervisor - Support Staff Job



People & HR, Customer Service, Operations
Mt Vernon, WA, USA
Posted on Tuesday, November 14, 2023

Requisition Summary

Supervisor will be responsible for leading a team of individuals who perform various support functions for the PACCAR Technical Center and our Division Partners.

Job Functions / Responsibilities

  • Lead, manage and mentor a group of individuals who provide support functions such as program administration, project management, software administration, process management, information analytics, dashboarding, reporting, document and records management, technical editing and publishing. 
  • Lead projects and or smaller vehicle programs at the PACCAR Technical Center.
  • Create, track, and communicate schedules, deliverables, and budgets.
  • Work with the teams to develop new processes, standards and tools and implement improvements. 
  • Mentor and train others in the use of new processes, standards, and tools.
  • Ensure adherence to policies and procedures. 
  • Develop reporting and metrics.
  • Partner with Engineering Services Leadership to develop strategies to support our division partners and PTC colleagues. 
  • Manage department budgets. 
  • Manage the Engineering Review Committee meeting and content.
  • Perform performance evaluations and other Human Resource tasks
  • Travel anticipated up to 10%, must be willing to travel.


  • Minimum 7 to 10 years in leadership, project management and/or operations management.
  • Experience managing people, performance and leading a team preferred.
  • Able to communicate effectively across functional boundaries, as well as up and down the leadership chain.
  • Should have a strong background in project management or operations management. 
  • Able to establish a strong network across various organizations and disciplines.
  • Ability to perform in a fast-paced, results-oriented environment and manage multiple priorities.
  • Candidate must be organized and self-motivated, identifying and proactively addressing opportunities for improvement.
  • Ability to effectively evaluate proposals using sound judgment and present recommendations.
  • Demonstrated ability to adapt to new environments and achieve objectives.
  • Excellent written and verbal communication skills a must.
  • Experience in process development and software implementation desired. 
  • Experience using MS Office Suite, Visio, MS Project, Project Online, Office 365 and other project management software desired.
  • Lean and Six Sigma experience desired


  • BS degree in related field required. Master’s Degree Preferred
  • Program Management Professional preferred. 

Division Information

The PACCAR Technical Center provides engineering excellence to the truck, engine, and winch divisions of PACCAR Inc through innovative product development and testing. 

This role will be located at the PACCAR Technical Center - Mt. Vernon, WA 

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR.

U.S. Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education 
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Engineering Services Supervisor is $93,000-145,500  annually. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.