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IT Site Operations

HF Sinclair

HF Sinclair

IT, Operations
Anacortes, WA, USA
Posted on Wednesday, August 9, 2023

Basic Function

HF Sinclair Puget Sound Refining LLC in Anacortes, Washington is seeking an IT Site Operations representative. This position will be responsible for providing Information Technology (IT) technical support at the local operational level. Resolves advanced to complex technical issues to the Company’s IT equipment and conducts technical assignments and projects for the IT Department. This position will address and support issues related to the local operational IT systems, servers, network, printers and client support. Implements hardware and software upgrades at the local operational level.

Job Duties

ESSENTIAL JOB DUTIES/RESPONSIBILITIES: (functions considered essential as defined by ADA)

  • Provides Tier 3 IT support and after-hours support
  • Provides complex telecom and network infrastructure support
  • Manages medium to large projects on an local operational level
  • Provides on-site network monitoring and support.
  • Supports all aspects of the network
  • Analyses and resolves technical problems for established networks
  • Serves as technical specialist in network problems and emergencies
  • Provides troubleshooting and resolving network production problems
  • Installs, configures, maintains and documents network components
  • Documents network problems and resolutions for future reference
  • Resolves complex issues regarding operations, installations, on-line transactions, system status and downtime
  • Provides preventative maintenance on network infrastructure
  • Recommends add-on technologies and customizations to Company software systems to provide efficiencies to business operations
  • Documents activities such as down time, problems, and system configurations
  • Writes clear, concise, and accurate documentation and provides training (i.e., work procedures, how to guides)
  • Protects all Infrastructure systems from unauthorized access (i.e., MPLS, WAN, Wireless, PBX)
  • Coordinates with SCADA and Process Control admins to advise best practices and coordinate architectural changes with Security, Network and Server engineering

Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion.


A minimum of nine years of job-related experience is required.

Education Level

A minimum of a High School Diploma or equivalent is required.

Preferred Education Level

A Bachelor’s Degree in Information Systems or related field is preferred.

Required Skills

Advanced knowledge of applications systems and ability to apply this knowledge. Expert level understanding of company operating systems platforms; advanced working knowledge of information systems concepts/design/development, systems development life cycle, recovery techniques, performance monitoring and tuning; decision-making, analytical, and problem solving skills. Conceptual and data analysis skills, advanced reading skills, the ability to perform intermediate mathematical calculations, intermediate reading and writing skills, and excellent interpersonal skills with the ability to effectively communicate with others, both written and verbal communication. Ability to lead others and projects.

Preferred Skills

Certifications: Microsoft and Cisco certifications with an emphasis on network are preferred.

Certifications in NET+, CCNA, JNCIA, JNCIS, JNCIP, CCIE, Cisco.

Additional support experience using TCP/IP, WINS, DHCP, SMTP, DNS and anti-virus. ITIL Foundation.

Work Conditions

Office based with up to 30% travel by land and air required. Petroleum refinery including but not limited to chemical, pressure vessels, tanks, rotating equipment, working in confined spaces, and exposure to risk of electrical shock. Subject to all weather and varying road conditions. Occasionally required to work long hours which may include nights, weekends, holidays for regularly scheduled maintenance and emergency work and support as well as on-call availability.

Physical Requirements

Job conditions require standing, walking, sitting, twisting, stooping, crouching, kneeling, lifting and/or carrying up to 50 lbs, pushing and/or pulling up to 50 lbs, climbing up to 15 ft, talking or hearing, making visual inspections, making precise hand and finger movements, reaching or grasping, perceiving color differences, ability to wear personal protective equipment and a respirator during emergency situations as needed (beards not permitted).

Our One HF Sinclair Culture:

At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization.

We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.

About HF Sinclair Corporation

HF Sinclair Corporation ("HF Sinclair"), headquartered in Dallas, Texas, is an independent energy company that produces and markets high value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products in 19 states principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high quality fuels to more than 1,300 Sinclair branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming. HF Sinclair also owns a 47% limited partner interest and a non-economic general partner interest in Holly Energy Partners, L.P., a master limited partnership that provides petroleum product and crude oil transportation, terminalling, storage and throughput services to the petroleum industry, including HF Sinclair subsidiaries.

Equal Opportunity Employer

HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

Salary Range: The salary range includes the minimum, midpoint, and maximum base salary values. A candidate's offer can vary depending on differentiating factors, including but not limited to education, training, or experience.

This position has a salary minimum of $89,200.00 and maximum of $156,000.00.