Earn a Sign-On bonus (up to $3,000) when you join our team as a Clinical Supervisor MA-C or LPN!

Title: Clinical Supervisor MA-C or LPN

Location: Squalicum Family Medicine

City: Bellingham, WA

Position: Full-Time, Monday - Friday, 8:00am - 5:00pm, Non-exempt (hourly)

Compensation: The compensation range for the Clinical Supervisor MA-C is $24.25 – $33.95 per hour and Clinical Supervisor LPN is $27.25 – $38.14 per hour. Placement within the range will be determined based on an assessment of your relevant experience.

Bonus: Candidates are eligible to receive a sign-on bonus of $3,000 when accepting a full-time position (0.75 - 1.0 FTE) or $1,500 when accepting a part-time position (0.5 - 0.74 FTE)(Subject to payback clause).

Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.

Health Benefits:

• Two medical plan options
• Flexible dental coverage, including orthodontia
• Vision coverage
• Expanded Employee Assistance Program (EAP) and mental health program
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
• Up to $1,500 ($3,000 for family coverage) via employer Health Reimbursement Account (HRA)
• Employer-paid Life/AD&D insurance

• Voluntary Accident and Hospital insurance plans

*Eligibility for these benefits depends on your full-time or part-time status.

Time Off & Wellness:

• Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
• PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
• Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
• PSL accrues at 1 hour per 40 hours worked
• EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours

Retirement:

• 401(k) plan with employer match
• 401(k) Profit Sharing Plan
• Financial planning guidance to support your retirement goals

*Eligibility for these programs is based on your years of service and required payroll hours.

Additional Benefits:

• Eligibility for FCN applicable bonuses
• Annual uniform allowance for clinical staff
• Reimbursement of renewal fees for required licensure for clinical staff

About FCN: As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.

Essential Job Functions:

Leadership

• Clinical Excellence: Performs the clinical skill set of their role (MA-C) per FCN standards and acts as a mentor, preceptor or trainer as needed for staff to achieve competency.
• Ensure clinical staff meetings are held on a regular basis.
• Acts as liaison between patients, staff and management at site, solving problems, issues and concerns in a professional manner.
• Attends scheduled clinical leadership meetings to review regulatory, performance, clinical, legal/ethical or process concerns.
• Actively participates in and promotes all FCN Initiatives.
• Supervise and schedule clinical staff & other groups as directed by the Practice Manager.
• Ensure clinical staff understand and adhere to appropriate protocols and processes as defined by applicable laws and Family Care Network.
• Responsible for collaborating with other departments and agencies, including meetings and committees as appropriate.
• Ensures routine clinical functions are monitored/assessed consistently to meet quality standards and compliance. (i.e.: medications and samples are checked for expirations and equipment is serviced and controls are performed according to manufacturer’s standards.)
• Review and approve timecards as directed by Practice Manager.
• Appropriate use and response to email in a timely manner.

Regulatory Compliance

• Ensures clinical staff performs their role in compliance with applicable laws and FCN guidelines.
• Responsible for ensuring adequate assessment, documentation and communication to Practice Manager and FCN administration when violation of policy, laws, rules or scope of practice is in question.

Performance Observation

• Responsible for timely completion of new hire clinical training competency form.
• Responsible for ensuring demonstration and observation of operational procedures that are site specific are completed within the 90-day time period.
• In collaboration with Practice Manager, conducts annual performance reviews.
• In collaboration with Practice Manager, provides coaching and disciplinary action as needed.

Knowledge, Skills & Abilities:

• Demonstrates clinical understanding of providing care per standards. Critical thinking, triage assessment, problem solving, and documentation reflect consistent meetings of standards, are demonstrated in meeting passing score of random chart review.
• Consistently meets the overall Clinical competency standards for EMR documentation.
• Accurately schedule, change, cancel appointments in practice management system.
• Competency in accessing information from the hospitals EMR.
• Effectively manage stress.
• Discern and maintain confidentiality (i.e. HIPAA, proprietary information, disciplinary actions, etc.).
• Works as part of a team, models a positive work ethic and customer friendly relations.
• Prioritize and multitask detailed projects with frequent interruptions.
• Excellent computer skills and proficiency working with MS Word, Excel, email and Databases.
• Comprehend and communicate information accurately, clearly and professionally (verbally and in writing, in person and via phone) with patients, all levels of personnel, and other individuals and groups.

Education & Experience:

• Completion of WA-accredited Medical Assistant program.
• Active or interim Medical Assistant Certified (MA-C) licensure through the Washington State Department of Health.
• Current BLS or within 60 days of hire.
• Medical office experience preferred.
• Prior experience in a leadership or supervisory role preferred.

Physical Requirements:

While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.

Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.

Family Care Network is a Drug-Free, Equal Opportunity Employer.