Our client, a company that is transforming how individuals’ access and manage healthcare financing is partnering with Express Employment Professionals of Mount Vernon to recruit for a detail-oriented Customer Service Representative to assist customers, process claims, and manage essential account updates. 

What you get to do:

• Answer phones and address emails and correspondence from customers and prepare appropriate and accurate response using same format. May check with supervisor to ensure accuracy of responses. (Daily)

• Input description of contact with customers into customers’ account notes on the databases. (Daily)

• Update database with new information as provided and verified from customers. Example: Address changes (Daily)

• May be assigned to walk or drive to post office to pick up and/or deliver office mail. Sort mail and distribute as appropriate. (Daily)

• Ensure data entered into customer database is accurate and follows established guidelines.

• Assist with uploads into the system platform.

• Prepare and sends COBRA Notification Letters.

• Prepare and sends out Healthcare cards.

• Send out Welcome Kits.

• Send Login and instructions to employers and brokers along with a walkthrough and training on the system platform.

• Prepare and distributes Production Schedule.

• Complete additional duties, and assists with projects, as assigned. 

What you need to be successful:

• Strong communication and customer-service skills

• Accurate data entry and proficiency with basic computer programs (especially Excel)

• Ability to review documents, follow guidelines, and stay organized in a fast-paced workflow 

Schedule: Monday through Friday from 8:30AM to 5:00PM 

Pay: $19.00

**Double the Reward Referral Program
**Do you know someone seeking employment or exploring new career opportunities? Refer them to Express Employment Professionals in Mount Vernon. Once your referral completes 80 hours of work, you’ll both receive a $100 reward as a thank you. It’s a nice and easy way to support someone’s job search while earning a bonus for yourself. Refer. Reward. Repeat.

HOW TO APPLY:
- CALL OR TEXT OUR OFFICE at 360-336-1980 for an immediate phone interview 
- VISIT OUR OFFICE at 1806 Riverside Dr. Ste D, Mount Vernon, WA 98273 for an immediate in-person interview
- APPLY ONLINE at https://apply.expresspros.com
- EMAIL RESUME to jobs.mountvernonwa@expresspros.com

View our available jobs at https://www.expresspros.com/us-washington-mount-vernon

**Download the Express Jobs App wherever you get your apps
**Search through available jobs, apply, receive information about your assignments, track your hours, and more

About Express Employment Professionals: Express can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support. Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial and Professional positions. Let us help you today! Come meet our staff! We would love to sit down with you to help you determine your next career opportunity!

Benefits Available to Eligible Express Associates: - Medical Plan 
- Dental Plan 
- Holiday Pay (6 Days Observed) 
- 401(K) Retirement Savings Plan 
- Vision/Eyewear Plan 
- Life Insurance 
- Short-Term Disability 
- Referral Bonuses

We look forward to partnering with you today! Follow us on Facebook @ Express Employment Professionals Mount Vernon, Washington 
Follow us on Instagram @ ExpressMountVernonWA