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Community Service Officer

City of Burlington

City of Burlington

Operations
Burlington, WA, USA
Posted 6+ months ago

The Community Service Officer is a uniformed, limited commission position which performs duties related to animal control services, parking enforcement, and other parking related services.  The Community Service Officer is not a commissioned Police Officer; the Community Service Officer performs a variety of functions that do not require Peace Officer certification.  All duties and tasks are expected to be performed in an attentive, effective, efficient and safe manner.

APPLICATION PROCESS:

To apply for the position you are required to submit the following: cover letter, resume, and completed City of Burlington application for employment.  City of Burlington application for employment forms can be found on the City’s website at www.burlingtonwa.gov/jobs, or by request at City Hall, located at 833 S. Spruce Street, Burlington, WA 98233. Complete application packets must be submitted in a sealed envelope via mail, in-person to Burlington City Hall, ATTN: Human Resources Department, or emailed to amberr@burlingtonwa.gov, no later than close of business, 5:00 p.m. PST on October 3, 2023. NOTE: Oral Board Interviews will be scheduled for October 25, 2023; candidates must be available for testing on that date. 

Qualifications

Must be at least 21 years of age. • High School Diploma required. • Three (3) years’ customer service experience in dealing with the general public. • Preferred three (3) years' experience with duties closely related to those described above. • Valid Washington State Driver’s License with driving record acceptable to the City’s insurance carrier. • Must be able to successfully pass the following: o Written and oral Civil Service examination o Background investigation o Polygraph examination

Special Requirements

SKILLS, KNOWLEDGE AND ABILITIES: A Service Officer must demonstrate skills and knowledge to successfully handle a variety of situations and incidents. Other skills, knowledge and abilities may include, but are not limited to: • Ability to communicate both independently, confidently, articulately, and effectively with a diverse and potentially demanding community, both verbally and written. • Ability to use tact and judgement in the performance of duties. • Ability to make decisions independently in accordance with established policies and to use initiative and judgement when carrying out tasks and responsibilities. • Ability to establish and maintain effective working relationships and the ability to work cooperatively with others. • Ability to work both independently and with a team. • Ability to problem solve, make quick decisions, and use innovative approaches to situations. • Knowledge of and the ability to apply policies, procedures, rules, codes, laws, and ordinances. • Knowledge of laws, codes, regulations pertaining to animal care, custody, quarantine, and disposal. • Ability to maintain confidential or sensitive information. The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Job descriptions are subject to change by the City as the needs of the City and requirements of the job change.

Miscellaneous Information

BENEFITS: Accrued vacation, sick leave, paid holidays, personal holiday, and medical, dental, vision insurance, PERS retirement.